How Can We Help You Today?
Running an online business doesn't stop at 5 PM, and neither do we. Whether you're facing a technical challenge, need advice on scaling your resources, or want to find the right plan for your next project, our team is ready to help.
Call / SMS
+977 9817549221Address
WebGradee Enterprises (AstronautCloud)
Mayadevi 01, Kapilvastu
Lumbini, Nepal 32800
Support Hours
24/7/365 support.
Sales & billing (US office hours): 9 AM – 5 PM ET, Monday to Friday.
Send Us a Message
Tell us what you need and we'll get back to you. Prefer to talk? Call or message us any time using the details above.
- Your details stay private
- Free, no-obligation plan advice
- Priority help for existing customers
Frequently asked questions
Still deciding how to reach us? Here's what most people ask first.
Email supportWhatsApp and live chat are the quickest ways to reach us, and most messages get a first reply within minutes during business hours. Email enquiries are answered as soon as possible, and urgent technical issues are always prioritized.
Our team is available 24/7/365 for support. For sales and billing questions, our US office hours are 9 AM to 5 PM Eastern Time, Monday to Friday.
Absolutely. We offer free, no-obligation guidance on choosing the right domain, hosting, email, or VPS plan — just message us on WhatsApp or use the form on this page.
Both. You can call or SMS us at +977 9817549221, chat with us on WhatsApp, or email info@astronautcloud.com, sales@astronautcloud.com, or support@astronautcloud.com — whichever is most convenient.
Existing customers can open a ticket from the Client Area or email support@astronautcloud.com, and our technical team will pick it up right away.
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